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PRODUCTS

What is Beary Warm?

Beary Warm is a soft, cuddly stuffed animal with a built-in, heating element and a removeable, rechargeable battery pack. It’s designed to deliver warmth and comfort wherever and whenever you need it—like a cozy hug you can take anywhere.

How does it work?

Beary Warm uses a rechargeable battery-powered heating element safely embedded inside the stuffed animal. With the touch of a button, it warms up gently to a soothing temperature with three different heat settings.

Is Beary Warm safe for children?

Yes! Safety is our top priority. Beary Warm is designed with low-voltage components, built-in temperature regulation, and child-safe materials. It is suitable for children all ages but adult supervision is recommended for younger kids.

How long does the battery last?

On a full charge, the heating element typically lasts between 4-10 uses, depending on the heat setting. The battery is rechargeable with a USB-C port. The heat has an auto-off feature every 30 minutes of use.

How long does it take to charge?

Charging time varies by model, but on average, the Beary Warm battery pack takes about 5-6 hours to fully recharge.

Can I wash Beary Warm?

Yes—with care! The plush exterior can then be spot cleaned or hand washed. Please make sure the toy is completely dry before using again.

Does it get too hot?

No. Beary Warm is designed with built-in temperature control to prevent overheating. It reaches a comforting warmth that’s safe for cuddling—never hot or uncomfortable.

Is it microwaveable?

No. Beary Warm is not microwaveable. It uses a safe, rechargeable heating system—no microwave needed!

Who is Beary Warm for?

Beary Warm is perfect for anyone who could use a little extra comfort—kids, adults, hospital patients, people with anxiety, or anyone facing cold weather or loneliness. It also makes a thoughtful gift.

Can I travel with Beary Warm?

Absolutely! Beary Warm is lightweight, portable, and TSA-friendly. Just be sure to keep the battery pack accessible for screening if you're flying.

How do I order?

You can purchase Beary Warm directly from our website. Just visit our Shop page to choose your favorite plush and place your order in minutes.

SHIPPING

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the United States—no minimum purchase required.

Do you ship internationally?

At this time, we only ship within the United States. We're working on expanding to other countries soon, so stay tuned!

How long does shipping take?

Orders typically ship within 2–3 business days, and standard delivery takes about 3–7 business days depending on your location. You’ll receive a tracking number once your order is on its way.

Can I upgrade to faster shipping?

Currently, we only offer standard free shipping in the U.S.

Do you ship to P.O. boxes or military addresses?

Yes! We’re happy to ship to P.O. boxes, APO, and FPO addresses within the U.S. Just enter your shipping details at checkout, and we’ll take care of the rest.

ORDERS AND PAYMENT

What payment methods do you accept?

We accept all major credit and debit cards (Visa, MasterCard, American Express, Discover), as well as Shop Pay, Apple Pay, Google Pay, and PayPal for a quick and secure checkout.

Is my payment information secure?

Yes! Our store is powered by Shopify, which uses industry-standard encryption and PCI-compliant technology to keep your personal and payment information 100% secure.

Will I get an order confirmation?

Absolutely! Once your order is placed, you’ll receive a confirmation email with your order details. Be sure to check your spam or promotions folder if you don’t see it within a few minutes.

Where can I check my order status?

Once your order ships, you’ll get a tracking number via email. You can use it to follow your Beary Warm package every step of the way. If you need help, feel free to contact us!

RETURNS AND CONTACT US

Do you accept returns or exchanges?

At this time, we’re a small business and are unable to accept returns or exchanges. Each Beary Warm item is made and shipped with love, and we stand by the quality of our products. If there’s an issue with your order, please reach out—we’ll always do our best to make it right!

What if my item arrives damaged or defective?

We’re so sorry if something isn’t right! Please contact us using the "contact us" link at the bottom of the webpage. We’ll be happy to help you out as quickly as possible.

Can I cancel my order?

If you need to cancel your order, please contact us within 1 hour of placing it. After that, your order may already be in processing or on its way, and we won’t be able to cancel it.

How can I reach your team?

We love hearing from you! You can reach us through our Contact Us page. We typically respond within 1–2 business days.